How do I return order?Updated 3 months ago

We offer FREE returns on exchange and store credit options (USA orders). 

If you opt for a refund, a $7 fee will apply.

If your Freddy item meets the conditions below, please click the Click here to start a return

Here's how to conveniently return your purchase:

Via USPS mail

- A scannable QR code label or a printable return label will be provided for you depends on your preference

- You will receive an email when your return is received and your exchange, store credit or refund has been processed

- Your return will be processed within 1-2 business days from receiving your return

Return conditions:

- The item(s) must be in 100% brand new condition with the tags attached, have not been washed, worn, stained or damaged in any way. For suits and blazers, the hanger/ plastic must be returned as well. For pants with belt, please include the belt when returning the pants.

If you have any questions about our returns process, please contact our support team at [email protected]