Order Cancellation or ModificationUpdated 3 months ago
Once an order is confirmed at checkout, it is considered final. We understand that sometimes changes may be necessary, so here’s what you need to know:
Making Changes to Your Order
If you wish to modify any part of your order (such as changing the size, color, or items), please reach out to us at [email protected]m as soon as possible. We will do our best to accommodate your request, but please note:
- Changes are not possible once an order is packed or processed.
- Orders made during the Christmas season, Sales, or Promotions may not be eligible for changes or cancellations due to high order volume and processing times.
Order Cancellations
We are unable to cancel orders once they are confirmed at checkout. However, if you do wish to return the order, please refer to our Returns Policy.
Return Option
If your order is eligible for a return, you may return it in accordance with our Returns Policy. Please review the guidelines for more details on how to initiate a return.
For further assistance or if you have any questions, don’t hesitate to contact us!