Freddy USA

If you have any concerns or questions regarding our online return portal, we&apos;re here to help! You can reach us through any of the following options:<ul id="isPasted"><li>Call us at 323-529-8178</li><li>Live chat on our website&#xA0;</li><li>Facebook Messenger&#xA0;</li><li>Email: <a rel="noopener">support@freddystore.com</a></li></ul>Our Customer Support Team is ready to assist you with any inquiries about the return process.

If you have any concerns or questions regarding our online return portal, we're here to help! You can reach us through any of the following options:. Our Customer Support Team is ready to assist you with any inquiries about the return process.

Why can't I request in your return portal?

Returns and Exchange Policy

Shipping Information

Additional Shipping Infromation

Shipping Protection

Shipping Policy

Return Policy

How do I return order?

Return Conditions

Can I combine my returns using one label?

Can I change the details of my return request?

How do I return a Sale or Discounted Item?

When will I receive my refund, exchange or store credit?

Where will your process/credit my refund?

Can I return a Gift Card?

How do I return a damaged item?

Received an Incorrect Item?

Final sale and non-returnable items?

What is ''Pay now to unlock free returns''?

Do you have a sizing Guide?

WHAT MAKES FREDDY DIFFERENT?

difference within style:

Full length and petite length

Materials

Handling Damaged Products

Products

What are your bestellers?

How to take care of your products?

Do you offer colaboration?

Can I Refer a Friend?

Discount code

Order Cancellation or Modification

General FAQs

What is Freddy Rewards?

How do I sign up to Freddy Rewards?

How do I earn Freddy Rewards points?

What are the membership levels available?

Do my Freddy Rewards Points expire?

Rewards

Time

Returns

Discount code and gift card

Shipping

Size

Black Friday and Cyber Monday

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Why can't I request in your return portal?Updated 6 months ago