Freddy USA

1- If a customer asks when will we ship their order? You need to let them know that we aim to ship orders within 1-2 business days from our warehouse. However, due to the huge volume of orders we receive during the sale period, sometimes it could take up to 3-5 business days.&#xA0;<ul><li>For shipping questions, you will point customers to our shipping page: <a data-fr-linked="true" href="%3Ca%20data-fr-linked=">https://www.freddystore.com/pages/shipping</a></li></ul>You need to let them know that they &#xA0;may contact us via the following channels:<ul><li dir="ltr">Live chat on our website</li><li dir="ltr">Email us at <a data-fr-linked="true" href="mailto:&lt;a data-fr-linked=">support@freddystore.com</a></li></ul>

1- If a customer asks when will we ship their order? You need to let them know that we aim to ship orders within 1-2 business days from our warehouse. However, due to the huge volume of orders we receive during the sale period, sometimes it could tak

Shipping

Black Friday and Cyber Monday

Shipping Information

Additional Shipping Infromation

Shipping Protection

Shipping Policy

Return Policy

How do I return order?

Return Conditions

Can I combine my returns using one label?

Can I change the details of my return request?

How do I return a Sale or Discounted Item?

When will I receive my refund, exchange or store credit?

Where will your process/credit my refund?

Can I return a Gift Card?

How do I return a damaged item?

Why can't I request in your return portal?

Received an Incorrect Item?

Final sale and non-returnable items?

What is ''Pay now to unlock free returns''?

Returns and Exchange Policy

Do you have a sizing Guide?

WHAT MAKES FREDDY DIFFERENT?

difference within style:

Full length and petite length

Materials

Handling Damaged Products

Products

What are your bestellers?

How to take care of your products?

Do you offer colaboration?

Can I Refer a Friend?

Discount code

Order Cancellation or Modification

General FAQs

What is Freddy Rewards?

How do I sign up to Freddy Rewards?

How do I earn Freddy Rewards points?

What are the membership levels available?

Do my Freddy Rewards Points expire?

Rewards

Time

Returns

Discount code and gift card

Size

Negotiate button

ShippingUpdated 5 months ago