1- If a customer asks when the sale starts? You need to let them know that our BFCM Sale begins on 26 Nov 2024! Here are the details:. For strictly 60 minutes only, from 8:00 PM to 9:00 PM EST on 26 Nov 2024. To take advantage of this incredible offe
If a customer asks if they can return black Friday and Cyber Monday orders?. For return questions, you will point customers to our pricing page:https://freddystore.com/pages/returns-exchange and then explain the below info:. 30% off - may be returne
1- If a customer asks if they need a discount code? If a customer asks if they need a discount code, inform them that discount codes are not applicable during sales. Assure them that all prices are already marked down to reflect the sale discounts. 2
1- If a customer asks when will we ship their order? You need to let them know that we aim to ship orders within 1-2 business days from our warehouse. However, due to the huge volume of orders we receive during the sale period, sometimes it could tak
1 - If a customer asks how do they get their size? You can let them know that they could utilize the “Find my size” tool on the product pages on our website. They can enter their measurements to find their Freddy size. For size questions, you will po